If you are not satisfied with your purchase, you may be eligible for a refund or exchange, subject to the terms and conditions of our policy.To be eligible for a refund or exchange, the following conditions must be met:The item must be returned in its original condition within the specified time frame.The item must not have been used or damage...

If there are any issues during shipping, such as damage or loss of goods, it's important to contact the seller or shipping company as soon as possible to resolve the issue. It's also important to have insurance coverage to protect against any potential losses.

If you need to change the shipping address after you have placed your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that theremay be additional fees or delays depending on the status of the shipment.

Depending on the destination country and the nature of the products being shipped, you may be required to pay customs duties or taxes. Please check with your local customs office for more information.

We will provide you with a tracking number and instructions for tracking your shipment once it has been shipped.

The deli4very time depends on the shipping method you select and the destination country. We will provide you with an estimated delivery time when you place your order.

The shipping term used depends on the agreement between the buyer and seller. It's important to discuss and agree on the shipping term before making any transactions to avoid any confusion or disputes.Our team will provide professional advice based on your situation.

We offer a variety of shipping terms depending on the needs of our customers. Some common shipping terms we offer include FOB, CIF, EXW.

We support sea freight, rail transport, air freight, express delivery, self-pickup and so on.

Yes, we provide invoices for all transactions.

Depending on the nature of the transaction and the destination country, you may be required to pay taxes or customs duties. Please check with your local customs office for more information.

Yes, we have a minimum order amount requirement. Please contact us for more details.

You can make a payment by wire transfer or through a bank using the payment details we provide.

• US dollars (USD)• Chinese yuan (CNY)• Euros (EUR)

We accept below payment methods:• Prepayment• T/T (Telegraphic Transfer)• L/C (Letter of Credit)

Our products come in TILER brand's standardized packaging.

Answer: If there are any issues with your order, please contact us as soon as possible. We will work with you to resolve the issue in a timely and satisfactory manner.

Yes, we offer discounts for bulk orders. Please contact us for more information.

Our return policy depends on the product and the terms of the transaction. Please contact us for more information.

Yes, we can provide samples for most products. Please contact us for more information.

We will provide you with regular updates on the status of your order. You can also contact us at any time for an update.

Answer: It depends on the status of your order. Please contact us as soon as possible if you need to cancel or modify your order.

The lead time depends on the product and the quantity ordered. We will provide you with an estimated lead time when you place your order.

Answer: The minimum order quantity depends on the product and the terms of the transaction. Please contact us for more information.

Yes, there is a minimum order quantity requirement for our products. The minimum order quantity depends on the product and the terms of the transaction. Please contact us for more information.

Yes, we can provide samples for most of our products. Please contact us for more information.

The color and material of our products will follow TILER's brand standard color and customized materials.

Yes, our products meet both local and international safety standards. We label our products with relevant safety certifications and labels.

Yes, please refer to our OEM page or contact us directly for more information.

Yes, our products go through rigorous quality control to ensure they meet the required standards. We also provide after-sales services and offer warranty periods specific to each product.

Our product category include Tile Cutting Machine,Large Format Slab System,Tile Carrying Tools,Tile Leveling Tools,Grouting & Cleaning Tools and Other Tiling Tools.

Registering is easy; click Sign in . Fill in your first name, last name, email and choose a password. After that just click the ' Create ' button and you are good to go.

Having a TILER account gives helps you to:• Manage & track your orders• Check your order history• Receive emails about exclusive offers and events at the first time.